FAQs

FREQUENTLY ASKED QUESTIONS (FAQS)

Why price is so cheap?

Free Software Foundation permits to everyone to copy and distribute verbatim copies for Inc. GNU GENERAL PUBLIC LICENSE.

  • Subscriptions support us and due to this crowdfunding prices of the products are low.
  • We do not provide license keys and free updates for the products you downloaded.
  • We are not developers of the provided products, so our technical support capabilities are limited.
  • We do not change the functionality of products and do not fix developer bugs.
HOW MANY SITES CAN I USE THE PLUGIN OR THEME ON?

As many as you like. The plugins and themes are GPL licenced so you can use them as often as you like on as many sites as you like.

ARE THEMES AND PLUGINS ORIGINAL?

The files that are available on this site are 100%. None of the files has been modified and do not contain malware.

We even use them on our site!

All themes and plugins can be directly downloaded from the website of the producing company. We download to our website without any modification. You can use all the files on your website, mind at peace.

We do not sell any products downloaded from third-party resources.

ARE THERE ANY RESTRICTIONS ON THE NUMBER OF DOWNLOADS?

Unfortunately, we’ve had to take another look at this because we felt the fair use policy was being abused. The limit is 10 per user/per day.

HOW LONG CAN I USE THE DOWNLOADED PLUGINS AND THEMES?

There is no limit on themes and plug-ins that you have installed any time.

Do you have a Refund Policy?

Of course, we have this policy. But to avoid being abused, we have some general rules about this that you can see for full here: Refund Policy

However, we always put the customer experience first, so we still have a suitable solution for everyone to feel satisfied in each specific case.

Do you provide a License to Active Plugin / Theme?

Of course not. We offer the product based on the GPL license, shared ownership. Most products on GoWordpress do not require an activation key to use. You need to install it and be able to use all the features.

License Active only works for automatic updates as well as official support from the manufacturer. At GoWordpress, we provide many versions of the plugin as well as continuously updating. There is a new version, and you need to go to your account to download and upload it to your Website. That’s the difference between buying an official plugin for $ 59 and at GoWordpress for $ 5.

We provide our values ​​such as the price is nearly ten times cheaper, updated continuously, ensures there is no virus, and receives necessary support when installing plugins. Suppose you need automatic updates to support problems related to product functionality. Please purchase it at the manufacturer’s main Website.

What about specific themes that require entering a License key to import Demo or Dummy Content?

Most themes at GoWordpress do not need a License key to import Demo. However, there will be a few exceptions when manufacturers update a new version and ask for it.
GoWordpress is commit:

  • Customers will receive the latest, original, and downloadable Themes immediately.
  • Use the theme’s full premium features, such as advanced customization, plugin attachments, Option premium, etc.

We do not support activating the theme to import Dummy Content or Demo as a main demo. Please customize it manually through WordPress’s Customize or Page Builder.

However, with GoWordpress customer service, we still prioritize support for customers when needed. In some cases, we even help customers import demo content to match the template they need. To make sure the themes you buy can do this, contact us on support. We will check and notify you if it is possible.

Can I use plugins and themes purchased from GoWordpress to install them for business purposes?

Of course, you can, with the power of the GNU / GPL license, you can do this without getting permission.

However, you should notify the customer in advance or discuss manual updates so that the customer understands that you are using a shared license. Also, you won’t have any other problems.

Is payment at your Website safe?

GoWordpress commits that all your payment information will handle by 3rd payment gateway, and we do not store any payment information, card information, or personal information. All handle by payment gateways like Paypal, 2Checkout, Stripe, etc.

GoWordpress integrates the largest payment gateways in the world with full standards of security and data encryption. You can rest assured shopping at our Website.

The payment gateway does not support my country?

With Paypal, 2Checkout, and VTCPay, we have supported over 180 countries on this earth. We hope you won’t be in the rest of the world. ?

We receive many requests for cryptocurrencies payment gateway, can optionally pay in all parts of the world. Confidential, anonymous, and trendy. You can now use Bitcoin and countless other popular cryptocurrencies like ETH, LTC, BCH, etc … to buy at GoWordpress.

HOW DO I UPGRADE PLUGINS AND THEMES?

With old WordPress, lower than version 5.0

    • First, install and activate this plugin – EASY THEME AND PLUGIN UPGRADES
    • Download the latest zip file for your plugin.
    • Log into your WordPress site.
    • Go to Plugins> Add New.
    • Click the “Upload Plugin” button at the top of the page.
    • Select the zip file with the new plugin version to install.
    • Click the “Install Now” button.

With WordPress 5.0 and above

    • You can Add News Plugins and then choose Replace. WordPress will automatically overwrite your plugins in the fastest and easiest way.