FAST – WordPress Support Ticket Plugin 1.15.4

Last Version: 1.15.4

$5.00 / year

You can now have a professional looking support ticket system on your WordPress site that is easy for your customers to use. It’s so fast, it’s like chatting to your customers! FAST will add to your WordPress site a complete support system. No extensions or add ons are needed.

FAST – WordPress Support Ticket Plugin

 

FAST is the best WordPress support ticket plugin available.

You can now have a professional looking support ticket system on your WordPress site that is easy for your customers to use. It’s so fast, it’s like chatting to your customers! FAST will add to your WordPress site a complete support system. No extensions or add ons are needed.

We even use FAST ourselves to provide support tickets for our 20,000+ customers on themeforest.

Because we use FAST for our own support tickets, we know that keeping customers waiting makes them unhappy. That is why FAST will give you & your team up to the minute updates using email and slack notifications.

FAST Features

  • Unlimited Support Tickets
  • Unlimited Agent & Customer Users
  • Support Unlimited Products
  • Super Fast (it’s like being in a chat room!)
  • Assign Agents – FAST will distribute tickets to agents as they arrive
  • Customizable Ticket Fields – Add your own fields to get more information from your customers.
  • Saved Replies – Save your most common replies for quick responses.
  • Ticket Attachments – Attach images / files to your responses
  • Search Tickets – Manage tickets easily with our advanced search
  • Quick Hi – Button adds Hi + name of customer to top of your ticket response
  • Secure Fields – Store ticket information externally using secure fields
  • Internal Comments – Make comments on tickets that are only seen by agents not customers
  • Auto Close – Set a timespan that tickets will automatically be closed
  • FavIcon Counter – Just look at the browser tab to see if you have tickets that need a response.
  • Support any Envato product with FAST
  • Envato Products – Link your Envato Account to support all your products
  • Envato Login – Customers can log in using their Envato account
  • Verify Envato Purchases – FAST will show you if all your customers purchase information.
  • View Envato Support Period – Make sure your customers still have support for your product.
  • FAST can be used with any WooCommerce eshop
  • WooCommerce Support – WooCommerce customers can create tickets using their WooCommerce account and order.
  • My Orders Button – Adds support buttons to WooCommerce Shop Orders Page
  • Keep notified about your tickets
  • Email Notifications – Customers & Agents will recieve an email when their ticket has a response.
  • Slack Notifications – Keep track of your whole support team, FAST will post a message when any ticket is replied / created / assigned
  • Email Piping – Respond to tickets using only email!
  • Runs on a single WordPress Page
  • Works with any theme
  • 10 Amazing color schemes
  • Translatable via .po files
  • Famous 100% solid support
  • and much more
  • Before making a purchase, please read the Terms and Conditions & Refund Policy.
  • If you have any questions, please first read the FAQ.
  • If you haven’t found the answer to your question, please Contact Us,we will response asap.
  • You can download the product after purchase by a direct link on your Downloads sections.
  • Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.
Updates:
  • We offer frequent updates for one year from the date of purchase. After this period, you have to purchase the item again to receive further updates, we also we offer lifetime updates as a second option.
  • We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product by contact form.
  • We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.
Support:
  • Our support team is available 24/7, if you have any question or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact us.
  • Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.
For more information please read FAQ & About Us.

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